OTRS 3.0.1 is here!!
http://otrs.org/news/2010/otrs_3-0-1-is-launched - Details
wSQLnews: OTRS 3.0.1 is here!! LINK ... The homepage of the OTRS Project (email management - helpdesk - trouble ticket system). Recieve 5.000 e-mails a day and still be able to handle them ...
Installing OTRS 2.14 (Open source Ticket Request System) on CentOS 4.4 | HowtoForge - Linux Howtos and Tutorials
http://www.howtoforge.com/otrs_centos4.4 - Details
hausmasta: OTRS is a trouble ticket system with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries....
Installing The Open Source Ticket Request System (OTRS) On Fedora 8 | HowtoForge - Linux Howtos and Tutorials
http://www.howtoforge.com/installing-otrs-on-fedora8 - Details
hausmasta: This document describes how to set up the Open Ticket Request System (OTRS) on Fedora 8. Taken from the OTRS page: "OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer...
to tags: request system fedora linux server trouble helpdesk otrs ticket ...
Top Help Desk Software and the Essential Features of a Help Des
www.zupyak.com/p/2994990/t/top-help-desk-softwa... - Details
360Quadrant: Top Vendors of Help Desk Software includes –1 Zendesk Support – Zendesk Support is one of the best help desk software solution that is designed to fit various needs and resolve various problems at the workplace....